Support - SpotOn Color

General Support for SpotOn Color

(Click here for support information for SpotOn! Flexo.)

Getting Started Guide

Click here to download the User Guide PDF.

Tutorial Videos

A series of tutorial videos are available to you here.

Platform Requirements

Macintosh minimum

64bit Mac capable of running mac OS 10.13 or newer (Big Sur is supported).
Recommended 8GB of Ram.
100mb of free hard drive space for the application, and additional free space for local database files. Actual amount depends on usage and demand.

Windows minimum

64bit PC capable of running Windows 10 or newer
Recommended 8GB of Ram.
100mb of free hard drive space for the application, and additional free space for local database files. Actual amount depends on usage and demand.

Supported Servers

SpotOn Color requires a client supplied database when used in networked mode (multi-user). Supports local database, MS SQL (and Express), MySQL, PostgreSQL, and CubeSQL.
Server OS is recommended but not mandatory.
Server requirements of storage and bandwidth are minimal, but will need to be scaled with the number of clients and demand put on the system. Virtual server environments are supported.

Supported Spectrophotometers

Konica Minolta MYIRO-1 (coming soon)
Techkon SpectroDens
X-Rite eXact
X-Rite Ci64 (Windows only, ∆E and Spectral only)
X-Rite i1Pro/2/3/Plus* (supported in SpotCheck module which is included in Production and Creator licenses)

* i1Pro is restricted from use in pressroom software by X-Rite.

Support FAQs

Does SpotOn Color calibrate my spectrophotometer or is this done separately?

SpotOn Color supports many popular spectrophotometers. Most of the supported spectrophotometers are calibrated through SpotOn Color. The spectro will automatically connect, but can be disconnected, re-connected and calibrated by selecting the menu for the related device.

Can I back up my SpotOn Color color libraries?
- Yes. More detailed instruction is under development.

Can I move SpotOn! Flexo from one computer to another computer?
- Yes. More detailed instruction is under development

Will this operate in a virtual environment?
- Virtual server environments are supported.

What are the CPU/Memory/Storage requirements?
- 64bit. Windows 10 or newer, Mac OS X 10.13 or newer. Minimum of 300 mb free hard drive space. Minimum of 8 gb Ram.

What are the Supported Server Operating systems?
- Server OS is recommended but not mandatory. Server requirements of storage and bandwidth are minimal, but will need to be scaled with the number of clients and demand put on the system. Virtual server environments are supported.